The Universal Language for AI-Commerce Integration

UOIS is the industry’s first comprehensive standard for connecting AI agents with order management systems. Built on the Model Context Protocol (MCP) already adopted by ChatGPT, Claude, and other leading AI platforms, UOIS provides the missing link between intelligent interfaces and commerce operations.

The $100 Billion Problem We’re Solving

Today’s Reality: Integration Chaos

Every year, businesses spend billions on custom integrations between commerce systems. A typical enterprise maintains 50-200 separate integrations, each requiring:

• 6-12 weeks of development per integration
• $50,000-$250,000 in implementation costs
• Ongoing maintenance and version management
• Security audits for each connection
• Vendor lock-in making changes expensive

When AI enters the picture, this complexity multiplies. Each AI platform needs custom connections to every OMS, creating an exponential integration nightmare.

Tomorrow’s Solution: One Standard, Infinite Possibilities

UOIS replaces this chaos with elegance:

• One Integration: Connect once to UOIS, work with everything
• Instant AI Enablement: Any OMS becomes AI-ready immediately
• Zero Lock-in: Switch providers without re-integration
• Future-Proof: New AI platforms work automatically
• Enterprise-Ready: Built for scale, security, and compliance

Complete Commerce Operations in 15 Commands

UOIS distills decades of commerce complexity into 15 powerful operations that cover every aspect of order management:

🛒 Order Lifecycle Management

• capture-order - Convert any interaction into a confirmed order
• update-order - Modify quantities, shipping, or details in real-time
• cancel-order - Handle cancellations with proper inventory release
• ship-order - Trigger fulfillment and generate tracking

📦 Advanced Operations

• return-order - Process returns with reason codes and refunds
• exchange-order - Handle size/color swaps seamlessly
• split-order - Divide orders across multiple shipments
• hold-order - Pause processing for fraud review or customer request
• reserve-inventory - Lock stock for high-value customers

🔍 Real-Time Intelligence

• get-order - Complete order history and current status
• get-inventory - Live stock levels across all locations
• get-product - Detailed product data including variants
• get-customer - Purchase history and preferences
• get-shipment - Tracking and delivery updates
• get-buyer - Authenticated buyer information

Every operation includes comprehensive error handling, validation, and response schemas—ensuring reliability at scale.

Who Benefits from UOIS?

🤖 AI Platform Providers

Challenge: Your AI needs to work with hundreds of different commerce systems Solution: Implement UOIS once, connect to every compliant system instantly

• Deploy commerce capabilities in days, not months
• Access the entire ecosystem of UOIS-compliant systems
• Focus on AI innovation, not integration maintenance
• Provide consistent commerce experiences across all customers

📊 Order Management Systems

Challenge: Customers demand AI capabilities but rebuilding is expensive Solution: Add UOIS support to become instantly AI-compatible

• Market as “AI-Ready” to win more deals
• Support ChatGPT, Claude, and emerging AI platforms automatically
• No need to rebuild—add UOIS as a layer
• Differentiate with cutting-edge capabilities

🛍️ Commerce Platforms & Marketplaces

Challenge: Managing integrations with multiple OMSs and AI platforms Solution: Standardize on UOIS for all connections

• Reduce integration costs by 80%
• Onboard new partners in days instead of months
• Ensure consistent behavior across all systems
• Enable innovative AI shopping experiences

📦 3PLs & Fulfillment Providers

Challenge: Manual order processing and diverse client systems Solution: Automate everything through UOIS

• Process orders from any AI or platform automatically
• Eliminate manual data entry and errors
• Scale operations without adding headcount
• Provide real-time visibility to all stakeholders

🏢 Enterprise Retailers & Brands

Challenge: Competing in the AI-first commerce era Solution: UOIS enables AI commerce without vendor lock-in

• Launch conversational commerce quickly
• Switch providers without re-integration costs
• Maintain control over your tech stack
• Future-proof against emerging technologies

Getting Started

Ready to implement UOIS? Choose your path:

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# Install the MCP server
npm install -g @cof-org/mcp

# Run with Claude Desktop
npx @cof-org/mcp

Resources

• GitHub: universal-oms/standard
• Documentation: Complete technical specification
• Examples: Real-world implementation samples
• Community: Join the conversation

The Universal Order Interchange Standard is developed by the Commerce Operations Foundation as an open specification for the commerce ecosystem.